Refund and Transfer of Your Starting Place
Thanks to your suggestions, we have developed a concept that offers numerous possibilities. Until June 28th, 2020 you have time to either get your ticket refunded or to transfer your starting place to the next year.
With both options there is the possibility to voluntarily waive part of your entry fee and get a goodie package including jersey or bike cap in reverse.
Here on this page you decide in the first step whether you want to transfer your ticket to next year or cancel your ticket and receive a refund. After clicking on your preferred option above, you will be redirected to a page that shows you the respective possibilities of your choice. In case of a refund as well as a transfer of a starting place you have the possibility to donate 50% or 100% of your starting fee and thus support the Dreiländergiro. Of course this option is voluntary and you can also transfer your starting place free of charge.
We hope you can understand that we decided to withhold € 10,- for fees already incurred and the handling costs in case of a full refund. On the following page you can choose if and how much you want to donate to the Dreiländergiro. As soon as you have clicked on the corresponding link, you will be forwarded to our ticketing partner "ntry". There you can complete the form for your refund or transfer of your starting place. Only after completion of the respective form your choice becomes binding. We know that there are also some detailed questions about this and have answered them for you in the FAQ below.
We thank you in advance for your understanding and support!
- Ticketcode (You can find your ticket code above the barcode on the left side of your ticket, which you received after your registration for the Dreiländergiro 2020.)
- Bank Details
Yes a transfer to 2021 is possible. Since the ticket was free of charge for you, we can of course not send you any goodie-packages. If you are still interested in the "Through the good times and the bad" jersey or the Bike Cap, please contact our service line: email@example.com .
A refund or payout or voucher for your ticket is not possible.
Our recommendation: If the trip to Nauders is possible at the end of June, come and get a taste of the Dreiländergiro! We look forward to seeing you and you can take part in the virtual Dreiländergiro in Nauders.
If this is not possible, please contact the appropriate respective service providers directly to find out what the best options for you are.
Unfortunately, you have to be patient to buy more tickets until we open the regular pre-booking for the Dreiländergiro 2021.
You have until 28 June 2020 to request your refund or transfer your starting place.
The donation of your entry fee will benefit the continuation of the Dreiländergiro. Like all sporting events, we have been hit hard by this crisis and would still like to offer you the Dreiländergiro in its usual quality in 2021. In order to be able to cover the costs already incurred, we are extremely grateful for every support. The Dreiländergiro is also a non-profit event and therefore not interested in profits. All proceeds go directly back into the organisation of the event.
As every year, the charity club Sport's Life will also be supported. Sport's Life is an association created by wheelchair users for wheelchair users and helps athletes to get back into life and sports after a serious injury.
We are very happy that you want to support us! Please contact our service line for further information: firstname.lastname@example.org